1. What is your Warranty, Technical Support &Service?

1) One year for free update for the software.      2) One year warranty for quality of all the components.     3) We will provide technical support for free by phone or internet for whole life.

2. What if my products doesn't work?

Each product, before let it leave us, we'll check and test it strictly!    But still, it is possible that the products walk-out in your hands.    In this case, according to your description, our engineers will explain every possible solution to you.    If this doesn’t make the product work, don’t worry, send it back to us for a new one.

3. How I get to know the price?

Because the price changes so frequently, to take each of our customers seriously, we have decided not to public our price out.      So, please leave your message at , or click the  , or draw us a enquiry letter to  sale@nandtek.com,  we will reply you as early as we can.        Or call our English Service Center: 0086-13266765161

4. What is your payment?

We accept Bank Transfer, Western Union, PAYPAL.    Click here to view our payment details.

5. How you will ship the goods to me?

Shipment by air:    Well, we have been cooperated with DHL  UPS  FEDEX express for years, we can get a very good discount for your shipment    to any country.    It generally takes 3-4 days to  bring the parcels to your office or home.    We also can ship goods to you by EMS, EMS will take 6-8 days to deliver the goods to the destination.

Shipment by sea:    For very heavy or big goods: above 500KG.

6. How much will the shipping cost?

The shipping cost is depended on the GW (Gross Weight), Gross Volume, and shipping way.    We will recommend the best and cheapest shipping way for our customers.

7. How long you will deliver out my products?

Our guarantee: 1-3 working days on the receipt of payment.